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Speaker 05 of 12

PMF 2026Talk

Ania Szostek

Head of ProductZalando

Ania Szostek
On stage
11:15– 11:45
30 min
Date
27 November 2026
Stage
Stage 2
Level 1
Format
Talk

The Unglamorous Reality of AI at Scale. Lessons from the Zalando Assistant.

The industry has moved past the AI novelty phase, but many teams are still just bolting AI onto legacy features. Building true AI-first products means completely rewiring traditional development. This talk cuts through the hype to share the unglamorous realities of shipping AI at scale.

Join me for a behind-the-scenes look at how we built the Zalando AI Assistant. I’ll share our real-world failures, what actually worked, and how we manage the unpredictable nature of AI development.

Background

Anna is a Product Leader at Zalando, focused on developing AI-first product experiences like the Zalando Assistant. She has a proven track record of taking complex, 0-to-1 concepts and turning them into scalable products. Before joining Zalando, Anna drove product innovation and growth at global tech leaders, including Google and Tinder.

One day. Two stages. No filler.

27 November 2026 · Technopark Zürich. The programme is voted for by the community and curated by the board.

No booths. No sales pitches. No bullshit.